Contact requests and support tickets from every project come together in one shared inbox. You answer across projects, but always from the trusted sender address of each project.
One team, many identities, no confusion.
Every case from every project in one place, filterable by project, status and owner.
Replies come from the expected address of the brand, not a catch-all mailbox.
Tickets are created from live chat, contact forms and an interface for your brands.
Open, in progress, answered, with clear ownership and an unresolved counter per project.
Across tickets, chats and contacts, so the right case is found instantly.
Every action is logged and traceable, from first intake to the last reply.
Whatever channel the request comes through.
From chat, a form or via an interface for your brand, with full context.
Set the status, assign an owner, filter by brand or urgency.
The reply goes out from the matching brand's sender address.
The case stays traceable in the contact record and audit log.
We'll show how requests arrive and get answered with the right identity.